One of the quickest ways to recover your payment is by raising a chargeback through your bank.

What is a Chargeback?

A chargeback is a process where your bank reverses a transaction and refunds the amount back to your account, usually in cases of disputes such as cancellations or non-delivery of services.

Steps to Raise a Chargeback:

1. Contact your bank (Card Center via hotline).
2. Inform them that you would like to raise a chargeback for a transaction.
3. Provide the required transaction details (date, amount, merchant name, etc.).
4. Clearly state the reason as: “Event cancellation – refund not received.”
5. Request and note down the reference number for your case.

What Happens Next?

The bank will process your request, and in most cases, the amount will be credited back to your account within a few working days.

Important:

Keep checking your bank statements and follow up with your bank if needed.